Human Rights

Sustainability

 

Human Rights and Non-Discrimination

Policy on Human Rights and Non-Discrimination

The Company reviewed the policy on human rights and non-discrimination in accordance with international human rights principles and standards. It adheres to the UN Guiding Principles on Business and Human Rights (UNGP), which are principles of protection, respect and remedy when there is an impact from human rights violations, the United Nations Universal Declaration of Human Rights (UDHR), the Children Rights and Business Principles (CRBP) and implementation of the UN Global Compact, as well as our commitment to protect and respect human rights on various issues to show the intention to conduct business that respects human rights and non-discrimination.

The human rights and non-discrimination policy is published on The Company’s website

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Human Rights Due Diligence Process

The Company has implemented a comprehensive process for reviewing human rights, adhering to the guidelines outlined in the UN Guiding Principles on Business and Human Rights (UNGP). This process serves as a standardized practice to assess human rights risks continuously. Evaluations are conducted at least every three years and involve the following steps:

1. Determining the scope of process

The Company establishes clear scopes for a comprehensive and inclusive human rights review process that encompasses all relevant stakeholder groups, including vulnerable groups such as children, persons with disabilities, women, minorities, migrant workers, third-party contracted labor, indigenous people, local communities, LGBTQI+, senior citizens, and pregnant women. This review process is applicable to all operational areas where The Company conducts business or right to control, as well as stakeholders involved in the supply chain. The scope of human rights issues includes labor rights, community rights, supply chain, security and safety, environment and customer rights.

2. Identifying relevant human rights issues

The Company reviews various human rights risks associated with the value chain, including both The Company's direct activities and the indirect activities of its business partners, contractors, and joint ventures, which may lead to human rights violations, including global trend in human rights issues within the same industry. Human rights risk issues are categorized and improve a comprehensive checklist for assessing human rights risks. Then, the relevant departments evaluate potential human rights risks that may arise from The Company's business activities.

3. Human rights risk assessment

The Company assesses human rights risks using the Human Rights Risk Assessment Matrix, which considers the criteria for impact level and likelihood of human rights issues. The identified human rights risks are categorized into four levels: low, moderate, high, and very high, as shown in Figure 1.

Risk Assessment Criteria: Likelihood

Levels of Likelihood Characteristic of Likelihood
4 High Probability The event has the potential to occur multiple times per year within the operational area.
3 Moderate Probability The event has the possibility of occurring occasionally within the operational area.
2 Low Probability The event has a very low chance of occurring within the operational area, but there is a possibility for it to happen.
1 Very Low Probability The event occurs in an industry similar to the operational area, but the likelihood of this event happening in the operational area itself is very low.

Risk Assessment Criteria: Impact

Levels of Impact Characteristic of Impact
4 High Impact
  • Human rights impacts that extend beyond the scope of the operational area or affect populations beyond its boundaries.
  • The Company cannot directly control or mitigate human rights impacts to restore the violated rights of individuals.
  • The impacts/events related to human rights issues require assistance from independent and trustworthy external organizations to effectively address them in collaboration with The Company.
3 Moderate Impact
  • The Company's involvement or support in activities that contribute to human rights violations (Legal Complicity).
  • Human rights impacts resulting from The Company's operations or the value chain of The Company, affecting stakeholders in some operational areas.
  • The Company has human rights conflicts with vulnerable groups
2 Low Impact
  • The Company benefits from activities that result in human rights violations carried out by other entities (Non-Legal Complicity), but it does not participate or support them in any way.
  • The Company is unable to address concerns related to human rights from stakeholders, whether internal or external.
1 Very Low Impact
  • The potential impacts arising from concerns regarding human rights received from affected stakeholders, both internally and externally, are addressed and mitigated at the operational area level. This includes the management mechanisms for handling company complaints.

Figure 1 Prioritizing Human Rights Risk Issues

4. Establishing mitigation and prevention measures

The Company implements measures to prevent and mitigate the potential impacts resulting from the assessment of human rights risks, particularly in high to very high, as guidelines for minimizing and controlling the negative impacts to a level that a minimum or within acceptable.

5. Human rights issues monitoring and review

The Company establishes indicators to monitor and review the effectiveness of measures taken to mitigate and control negative impacts from human rights risks, such as the number of complaints received and the status of remedial actions. This ensures that every human rights issue is effectively addressed. Furthermore, The Company consistently conducts reviews of its human rights operations in response to changes in business activities and stakeholders, and provides channels for employees and stakeholders to report complaints regarding any human rights violations associated with The Company's business activities. These ongoing reviews serve to improve, rectify, and maintain the effectiveness of the human rights operational processes, instilling confidence in The Company's commitment to human rights.

6. Remediation actions

The Company establishes guidelines for implementing remedial measures, both financial and non-financial, to assist individuals who may have been affected by human rights impacts resulting from The Company's operations. This includes incorporating lessons learned to formulate preventive measures against future incidents.