To facilitate our economic, social, and environmental operations in achieving the corporate sustainability goal and to be able to respond suitably and measurably to stakeholders’ expectations. The Company identified, assessed, and prioritized material topics affecting business operations and stakeholders in order to develop approaches and establish action plans to manage those material topics properly.

  1. Understand the organization’s context
    The Company compiles the list of issues that may affect the sustainability of the business operations and its stakeholders from internal factors which takes into account the corporate sustainability direction and goals, strategy preparation, as well as risks and opportunities regarding sustainability issues in business operations, and considers external factors, including surveying the needs and expectations of stakeholders, global sustainability trends and directions, comparing the key sustainability issues of companies in the same industry group, opportunities and risks and sustainability assessment/ranking topics of various institutions such as S&P Global, SET ESG Rating, SASB, WEF Risk Report, CDP, Ecovadis, FTSE Russell and Refinitiv to determine preliminary key issues.
  2. Identify actual and potential impacts
    The Company uses the list of sustainability issues it gathers to identify the actual and potential future impacts of the issues on the economy, the environment and stakeholders, including the impact on human rights both positive and negative in both the short term and in the long term that covers all activities of the Company’s business operation throughout the value chain. The Company is made aware of stakeholder comments, interests, expectations, and concerns regarding said issues from every stakeholder group through online surveys via Microsoft Forms.
  3. Assess the significance of impacts
    The Company then assesses the materiality of said sustainability issues and prioritizes their impacts in both positive and negative terms. The results from the analysis are then used to show the level of impact which will vary due to the severity, scale, scope, remediability and likelihood that are taken into account which will have different scores. The impact level to the Company is prioritized by the Sustainability Development Working Group and the negative impact score is used as a proxy for impacts in order to prioritize their significance
From the selection process of material sustainability topics in 2024, it was found that there were no changes in the topics of key issues, but there were adjustments in the prioritization of key issues across three dimensions. The issues with increased priority in the governance and economic dimensions are good corporate governance and business ethics, and research, development, and innovation. In the social dimension, they are human rights considerations and nondiscrimination, and employee care. In the environmenta dimension, they are ecosystem and biodiversity considerations. Therefore, there are 19 significant sustainability issues for the year 2024, which relate to business operations and is in the interests of stakeholders, of which the details are as follows:

Materiality Topics

Dimension Topics
Governance Dimension
  1. G1 Supply chain management
  2. G4 Good corporate governance and Code of conduct
  3. G5 R&D and Innovation
  4. G2 Risk management & business continuity
  5. G6 Building good relationships with customers
  6. G7 Anti-corruption
  7. G3 Good performance with consistent returns
Social Dimension
  1. S1 Human Rights and Non-discrimination
  2. S2 Occupational Health and Safety
  3. S3 Employees’ Care and Development
  4. S5 Product quality and product responsibility
  5. S4 Community Support and Participation
Environment Dimension
  1. E1 Greenhouse gas emissions reduction
  2. E2 Energy management and Renewable energy consumption
  3. E3 Consideration of ecosystems and biodiversity
  4. E4 Water management and wastewater treatment
  5. E5 Waste and Unused Materials Management
  6. E6 Environmental management system
  7. E7 Air Pollution Management